Clients, and particularly guest clients, should not need to login or signup just to cancel or reschedule a meeting.
Meeting notifications and reminders should include a direct link which the client can use to cancel or reschedule a booked meeting.
By simplifying the reschedule/cancellation process, clients will be more likely to take these actions if their schedules change. This will help reduce the number of no-show bookings.
Absolutely second this - especially as your embed code only lets people book as guests. A link to cancel or reschedule for them is essential.
Yes, this feature is must-have to reduce no shows. Thank you
This is great
No shows are a problem without this feature being easily accessible to clients.
Most definitly.
This is actually such a critical feature that I’m considering ditching Trafft, it’s basically not useable without this. My most common bookings are made by leads without an account, and not letting them reschedule defeats half the purpose of a booking tool.
This is a core feature, not a “nice to have.” Please consider speeding this up! Thank You!
Great stuff Nikola. Looking forawrd to the reschedule link.
For those who didn’t find it - you can add the link when you edit an email or sms notification, it’s the last tag in the “appointment” tags list
Can’t wait for the reschedule placeholder. Keep up the good work guys!
Any updates on rescheduling?
Any update when this feature will be released?
Hello, We are planning to release this feature next week.
“Cancellation & Reschedule Direct Links” an email or sms notification, it’s Not WORK in employee notification EMail, please Check
Thanks