The abilty for the customer to respond to the SMS Appointment Reminder messages with YES to Accept the Session or NO to cancel.
I would like to see this feature on trafft
If appointments are already approved then let’s flip this and make the Yes No part a way to confirm they will attend, and not a way to confirm/approve an appointment or cancel it. If they say No then a follow up SMS is sent to ask if they want to reschedule or cancel.