Agency, Whitelabel, Reseller model and dashboard#56

For agencies, resellers and other “middlemen” customers - add a special plan/solution where they could resell Trafft to their customers under their own brand, and manage the accounts in an agency dashboard.

As an independent web developer, I absolutely need this agency feature for my 50ish customers who all have their WordPress web sites but who count on me for what Trafft could offer.

Thanks, in advance, for offering an affordable AppSumo “level” for this.

This is the dealbreaker for me. LTD for agency. I currently have 3 clients that I could use this for.

Uooo

Looking forward to this!

Yeah, agency features are a deal breaker for me as well. If I can only use for one client, I might as well just go look for another solution that allows unlimited clients.

Am down for this 1000%

Hi Olga, could you maybe explain how the Agency plan would work? Do you need to buy a seperate account per client in the future or is it just now for testing purposes? Because it will be very expensive that way. Plus it’s not really possible to know in advance how many seperate accounts you’d need to buy.

Thanks!

Hi Robert-jan ,

“Do you need to buy a seperate account per client in the future or is it just now for testing purposes? Because it will be very expensive that way.”

• Yes, you will need to have a license per client. It is not just for testing purposes, than this will be the model of the agency. Each client (tenant) provides costs for us (servers, aws services, emails…) and it would not be profitable and sustainable for us to allow unlimited clients for one lifetime payment.

“Plus it’s not really possible to know in advance how many seperate accounts you’d need to buy.”

• Currently, you have an option to buy unimited lifetime licenses on AppSumo. Later when the deal on AppSumo is finished, we will not have lifetime licenses, than licenses will be based on subscription model.

Hi Milos,

Can you explain the last bit? Because there doesn’t seem to be a way to purchase ‘unlimited lifetime licenses’ on AS? You can only buy a tier 1 or tier 2. If you meant that we can buy as much as we need, then I must repeat my statement saying that it’s really expensive and there’s no way to know how much we would need.

OK, I understand you don’t want to give out unlimited licenses as the cost is not the same as with wpAmelia (hosting is for the client on WordPress, not for you with a SaaS obviously). But we at least need a plan or tier that’s built agency friendly, for example tiers that give us 10, 20, 50 (or even 100?) subaccounts to be added seperately to our agency account.

Kind regards,
Robert-Jan

I agree with Mr.Milos

Yeah i agree also.

I did ask them to see if they could offer an agency plan on AppSumo.
A tier where we could have multiple accounts. But i didn’t get a reply yet.

They did say in the email about the agency dashboard board and if we need other accounts after the AppSumo deal ends they will give us a 10% discount from their plan.

For me personally… 10% is still not enough.
This is only because i have looked at their pricing and it is expensive in my view. But i love the product they have here. Suppose u pay for quality.
But for hairsalon with like 4 employees they charge £70 a month.

I don’t know even with a 10% discount i could make a profit or even sell it for that.

@Robert-jan @Dewayne black

“I did ask them to see if they could offer an agency plan on AppSumo.
A tier where we could have multiple accounts. But i didn’t get a reply yet.”

• Currently we can offer 10% for each LTD license, and we can offer you 5x Tier 1 or 5x Tier 2 licenses by the price of 4x Tier 1 or 4x Tier 2 licenses. If you are interested, or want to understand pricing better, or want more than 5 accounts please contact us on help@trafft.com. When the deal is finished on AppSumo (which is soon), we will not be offering LTD licenses on an ongoing basis.

“If you meant that we can buy as much as we need, then I must repeat my statement saying that it’s really expensive and there’s no way to know how much we would need.”

“For me personally… 10% is still not enough.
This is only because i have looked at their pricing and it is expensive in my view. But i love the product they have here. Suppose u pay for quality.
But for hairsalon with like 4 employees they charge £70 a month.”

• We understand that, but please keep in mind that each account generates ongoing maintenance costs for us (servers, infrastructure, updates, support, backups, monitoring, mailing systems, queuing services, etc.), and it would not be feasible to provide reliable service with 20, 50, 100 or unlimited clients for the price of one license. We can’t put you or other clients in a situation when you are reselling a service to your clients, just to find out that service is unstable, buggy, or even being discontinued as it is generating constant loss.

Having said that, please keep in mind that for now you still have the awesome opportunity to get the lifetime tiers listed on Appsumo for your clients, which is a great deal for you - one-time cost, lifetime option to resell.

Hi Everyone,

I am writing to you again to let you know some of the main features we have in the BETA Version of Agency:

1. Client List from where you can manage all of your accounts and clients
2. Option to hide features from each client individually, which allows you to completely whitelabel your accounts
3. Options to set custom domains for your accounts, set SMTP for emails
4. Different whitelabeling options so you can add your own logo to all of your accounts, adjust the colors and appearance to make them fit your brand

Also, just a few features that we are planning on implementing in one of our next versions of Agency:

1. Options to purchase SMS Credits for your accounts directly from the Agency dashboard
2. Options to impersonate an account

Best regards.